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Boxer Shorts - Bloomboxer GmbH, Munich, Germany

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FAQ

Individually - Design your personal Bloomboxers® Boxershorts with the help of our online configurator.

 

What is the cut and fabric of the Bloomboxer® boxer shorts like?

The cut of our boxer shorts is classic and more on the slim side, not baggy, so they won't roll up when you put on pants. They also have a "balloon seat", which is a generous 3-panel of loosely-fitting fabric in the center rear of the shorts, designed to accommodate the wearer's various movements. In the front our boxer shorts have a covered fly with single mother-of-pearl button.

Bloomboxer® boxer shorts are made form 100% Oeko-Tex® woven cotton, either poplin or twill, with a fabric weight of about 100g/m² to 120g/m² - so they are light and thin.

Why custom made boxer shorts?

Every one of us is unique, with individual preferences, standards, and habits in clothing. But it happens to be in underwear – our second skin – where we all too often compromise with an off-the-shelf solution. True to our motto “Looking good with your trousers down”, we would like to offer the chance to have your boxers tailored specifically to your body and individual preferences. Tighter, looser, longer or shorter in the legs – and all this with excellent quality and reasonable prices.

How do I know which size is right for me?

With our unique formula you just need to enter age, weight and size to get your recommended size, please do compare the results with your current size if necessary.  You’ll find a comprehensive size chart with all standard sizes for comparison (international clothing sizes, jeans sizes, etc.) in our online configurator on the lower left side, as well as a guide for taking measurements.

How can I design my Bloomboxers® individually?

With the help of our online configurator, you first select the size and material for your boxer shorts. After that, you individually set the waistline, rise, leg length, and leg width. Soon – starting at the end of February – you’ll also be able to have your initials placed on your boxers.

Where and under what conditions are my Bloomboxer® boxer shorts made?

Bloomboxer® boxer shorts are made-to-measure by hand in Germany at a family-owned tailor shop. Each pair is made individually according to the information you provide.

How reliable is Bloomboxer® quality?

We ensure our products have consistent high quality by implementing double quality control. Should you discover damage or a quality defect despite this, simply use the contact form to communicate with us. Please provide as many details as possible and attach a photo of the damaged product if possible. We will contact you promptly and solve the problem in a manner that best serves your interests.

How environmentally friendly are my Bloomboxers®?

Tailoring of your Bloomboxers® using OekoTex® Standard 100 certified cotton begins immediately after your order has been placed. That means: We do not produce stock or surplus items. Rather, we work 100% according to demand. This type of manufacturing is driven by the end consumer, avoids waste, and promotes an ecologically sensible supply chain. Since the boxer shorts are made in Germany, freight and delivery routes are also shortened. Our strict quality control also reduces returns to a minimum. We pass on the corresponding savings directly to you. Thus, you can enjoy tailor-made top quality at an economical price.

Our online shop and all digital transactions are processed via a climate neutral server. Hetzner Online, our webhosting service provider, is the winner of the 2011 Green IT Best Practice Awards. Shipping is also handled climate neutrally by DHL GoGreen. Our banking transactions are processed by EthikBank, recommended by NGOs (non-governmental organizations) for its ethical, social, and ecological principles.

How much does shipping cost?

Shipping is handled by DHL GoGreen in an economical and climate neutral manner. You’ll find the shipping costs on the following table.

How long will it take to receive my Bloomboxers®?

Your boxer shorts are made by hand according to your wishes – they are generally sent out within 28 days. Occasionally, delivery time may be slightly delayed. However, we will alway do everything we can to deliver your new boxer shorts within the indicated time frame.

Can I track the status of my order?

Simply log in to the customer site on our homepage You can review the status of your order at any time under “order status”. We’ll notify you of any changes in the status of your order with the help of automated e-mails.

How secure are my payment data?

We do not save your payment data. Payment is processed directly via Heidelpay/HSO. Heidelpay (Heidelberger Payment GmbH) is the first and, thus far, the only German payment service provider meeting the requirements on payment institutions laid out in the Germany Payment Services Oversight Act. The company is registered with the German Federal Financial Supervisory Authority (registration number: 122914).

Sensitive data are securely transmitted via a strong 256-bit SSL encryption.

Whom do I turn to when I have questions?

You can reach us at any time via our online customer service. Simply fill out and submit the contact form. We will reply promptly.